These terms and conditions govern the use of the Cop Them PTY LTD | ACN: 668300105 (hereinafter referred to as “Cop Them,” “we,” “us,” or “our”) and apply to all customers (hereinafter referred to as “you” or “your”) accessing or making purchases from our store. By using our store, you acknowledge and agree to comply with these terms and conditions. Please read them carefully before proceeding with any purchase.

1. General

a. Cop Them is a retail store operated by Cop Them Pty Ltd, registered under the Australian Company Number (ACN): 36668300105.

b. These terms and conditions, along with our Privacy Policy, constitute the entire agreement between you and Cop Them regarding your use of our store and supersede any prior agreements or understandings.

c. We reserve the right to modify, update, or change these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions periodically for any updates or changes.

d. If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

2. Products and Pricing

a. Cop Them offers a range of retail products, including but not limited to footwear, apparel, and accessories.

b. We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy, completeness, or reliability of such information.

c. The prices displayed on our store are in the Australian Dollar (AUD) currency, unless otherwise stated. All prices are subject to change without prior notice.

d. While we make every effort to ensure the availability of our products, we cannot guarantee stock availability at all times. In the event of an unavailable item after purchase, we will notify you and provide alternatives or process a refund.

3. Orders and Payments

a. Placing an order through our store constitutes an offer to purchase products from Cop Them. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our discretion.

b. You must provide accurate and complete information during the order process. It is your responsibility to ensure that the information provided, including shipping address and contact details, is correct.

c. Payment for your order can be made through the available payment methods on our store. We use secure payment gateways to protect your payment information. However, we do not store your payment details.

d. Any additional fees or charges related to payment processing, including currency conversion fees or transaction fees, are your responsibility.

4. Shipping and Delivery

a. We offer shipping services to selected locations. Shipping options, fees, and estimated delivery times will be provided during the checkout process.

b. We aim to dispatch orders promptly, but we cannot guarantee specific delivery dates or times. Delivery times may vary depending on your location and the shipping method chosen.

c. Risk of loss or damage to the products passes to you upon delivery. If any products are damaged during shipping, please contact us within a reasonable timeframe.

d. Customs duties, taxes, or import fees may apply to international orders. These charges are your responsibility, and you should familiarize yourself with any applicable customs regulations or fees before placing an international order.

5. Returns and Refunds

a. Our returns and refunds policy is outlined separately. Please refer to our Refund Policy for detailed information on eligibility, processes, and conditions for returns and refunds.

b. We reserve the right to refuse returns or provide refunds if the returned items do not meet our specified criteria or if they are damaged due to misuse or improper handling.

6. Intellectual Property

a. The content on our store, including but not limited to text, images, logos, trademarks, and product descriptions, is protected by intellectual property rights owned by Cop Them or our suppliers. You may not reproduce, distribute, or use any such content without our prior written permission.

7. Limitation of Liability

a. To the extent permitted by law, Cop Them and its directors, employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our store or products.

b. We do not guarantee that our store will be error-free, uninterrupted, or free from viruses or other harmful components. You are responsible for implementing appropriate security measures and virus protection.

8. Governing Law and Jurisdiction

a. These terms and conditions shall be governed by and construed in accordance with the laws of Australia.

b. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].

Last updated: 7/06/2023