This Privacy Policy describes how Cop Them PTY LTD | ACN: 668300105 (referred to as “Cop Them,” “we,” “us,” or “our”) collects, uses, stores, and discloses personal information obtained from users (referred to as “you” or “your”) of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing and using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, phone number, and payment details when you register an account, place an order, or communicate with us.

b. Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, referring website, pages visited, and the date and time of your visit. This information helps us analyse trends, administer the site, and improve user experience.

2. How We Use Your Information

a. To Provide and Improve Services: We use your personal information to fulfill your orders, process payments, deliver products, and provide customer support. We also use it to improve our services, personalise your experience, and communicate with you about your account, orders, and updates.

b. Marketing Communications: With your consent, we may send you promotional emails and newsletters regarding our products, offers, and updates. You have the option to unsubscribe from these communications at any time.

c. Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, legal processes, or governmental requests.

3. How We Protect Your Information

a. Data Security: We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

b. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Information Sharing and Disclosure

a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, delivering products, processing payments, or analyzing data. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

b. Legal Requirements: We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to government requests.

5. Cookies and Tracking Technologies

a. Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website, analyse usage patterns, and provide personalised content. You can control and manage cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you are under 13, please do not provide any personal information to us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].